1. Overview & Scope
Olympia Games & Toys Pvt. Ltd. ("Company", "We", "Our", or "Us") values your trust and is committed to protecting your personal and business privacy. This Privacy Policy outlines how we collect, handle, process, and safeguard the information provided by distributors, stockists, retailers, and website visitors when interacting with our digital platform or submitting wholesale inquiries.
By accessing our website or opting into our digital communications, you agree to the collection and use of information in accordance with this policy and Indian legal frameworks, including the Digital Personal Data Protection Act (DPDP) and Information Technology Act, 2000.
2. Information We Collect
We collect business and personal information provided voluntarily through forms on our site, including:
- Contact Identifiers: Full Name, Business/Firm Name, City, State, and Designation.
- Direct Communication Data: Mobile/WhatsApp Numbers, Phone Numbers, and Corporate Email Addresses.
- Tax & Business Identifiers: GSTIN Number, Master Carton order volume requests, and trade preferences.
- Technical Logs: IP Address, browser type, device details, and cookie preferences stored for site performance optimization.
3. Consent & Purpose of Data Usage
Data submitted through our inquiry forms is processed strictly based on your explicit affirmative consent.
Purpose-Bound Processing
We do not sell, rent, or trade your contact information to third-party brokers or advertisers. Data collected is solely used to fulfill wholesale rate quotes, verify stockist credentials, and coordinate logistics freight dispatches.
4. Consent for Mobile Number & Email Usage
By checking the consent boxes on our contact and quotation forms, you grant express authorization to Olympia Games & Toys Pvt. Ltd. to reach out via:
- Direct Phone Calls & SMS: For urgent order confirmations and quotation discussions.
- WhatsApp Business Messaging: To share digital PDF catalogues, pricing tiers, and shipment tracking numbers.
- Email Correspondence: To send formal proforma invoices, GST invoices, and quarterly product updates.
You reserve the right to opt out of promotional messages at any time by replying "STOP" on WhatsApp or clicking "Unsubscribe" in email communications.
5. Information Sharing & Third-Party Vendors
We share operational details only with trusted logistics, freight transport partners, and statutory authorities where necessary:
- Logistics Partners: Freight details (Name, Address, Phone Number) are provided to transport carriers to complete delivery.
- Legal Compliance: We may disclose information if required by law enforcement, court order, or statutory regulations.
6. Data Security & Retention
We enforce strict physical, electronic, and procedural safeguards to prevent unauthorized access, loss, or disclosure of your business information. Data is stored on secure, encrypted servers and retained only as long as necessary to fulfill commercial and legal accounting requirements.
7. Your Data Rights
You retain the right to:
- Request access to the personal contact data we hold about your business.
- Request corrections or updates to outdated phone numbers, emails, or GST details.
- Withdraw consent for marketing communications at any time.
8. Grievance Redressal Officer
In accordance with the IT Act 2000 and rules made thereunder, the name and contact details of the Grievance Officer are provided below:
Grievance Desk — Olympia Games & Toys Pvt. Ltd.
Khar West, Mumbai, Maharashtra 400053, India
Email: ogt.rtp@gmail.com
Support: +91 93727 75655